Amazon Off-Campus Drive 2023: Digital & Device Technical Support Role in | Hyderabad

Amazon Off Campus Drive 2023 – Amazon is scheduled to hire Digital & Device Technical Support for Any Degree/PG/12th at Hyderabad. The detailed eligibility and application process are given below.

Amazon Off Campus Drive 2023:

Job RoleDigital & Device Technical Support
QualificationAny Degree/PG/12th
BatchAny Batch
SalaryBest in Industry
Job LocationHyderabad
Last DateASAP
Detailed Eligibility:

Education Qualification: Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Knowledge and Skills Required:

Communication Skills:

  • Superb communication skills, both written and verbal
  • Ability to effectively and clearly communicate with all customers
  • Excellent documentation skills
  • Strong comprehension skills and the ability to understand and articulate customer issues
  • Capacity to focus on customer problems while working towards resolution
  • Proficient composition skills and the ability to write concise, grammatically correct, and accurate responses
  • Capable of working well in a team environment or independently

Computer Knowledge/Skills:

  • Proficiency in using desktop computer systems
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
  • Outstanding typing skills
  • Understanding of the Internet, website, and competitor websites
  • Ability to navigate websites successfully
  • Proficient knowledge of email applications
  • Willingness to learn through various media
  • Adaptability to changes in the work environment

Customer Focus:

  • Exceptional customer service skills, with a focus on resolving customer issues in a fast-paced setting
  • Empathy and ability to prioritize customer needs
  • Strong interpersonal skills with a diverse customer base
  • Conflict resolution, negotiation, and de-escalation abilities
  • Taking ownership of challenging customer issues and escalating when necessary
  • Skill in identifying customer needs and providing appropriate solutions
  • Punctual and dependable attendance, including adherence to assigned daily schedules
  • Flexibility regarding working schedules, including weekends, holidays, and events
  • Willingness to work overtime as required by business demands, especially during peak seasons like the Christmas holiday period

Problem-Solving Skills:

  • Effective problem-solving skills, including decision-making, time management, and prioritization
  • Logical and rational approach to problem-solving
  • Action-oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to prioritize work time efficiently across different departments to meet business needs
  • Ability to remain composed in highly escalated situations

Amazon off Campus Drive 2023 Qualified candidates should thrive in a fast-paced, multitasking environment and possess strong problem-solving skills. They should have a passion for delivering excellent customer service while being creative and analytical.

How to Apply for Amazon Off Campus Drive 2023?

All prospective candidates who meet the eligibility criteria are strongly advised to expedite their registration for this drive by clicking on the provided link at the earliest opportunity.

For More Details & Apply: Click here

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